NHS trust seeks supplier for outsourced ICT infrastructure and cybersecurity services.
Worcestershire Acute Hospitals NHS Trust is conducting preliminary market engagement for a re-procurement of outsourced IT and digital services. The scope includes 24/7 service desk with AI/automation, ITIL-aligned service management, end-user device support, on-premises and Azure infrastructure management, LAN/WLAN networking, cybersecurity operations, infrastructure project management, architectural support, and managed print services. Services will be delivered both on-site and remotely. The trust serves the UK's National Health Service and requires a single supplier or consortium to manage the entire portfolio. No contract value or duration is specified, but the scale suggests a multi-year, high-value arrangement.