DVSA seeks four Gartner licenses for customer service research.
Some language patterns suggest this RFP may be written for a specific incumbent vendor. Review qualification requirements and brand-specific terms carefully before committing bid resources.
The Driver and Vehicle Standards Agency (DVSA) requires the provision of four Gartner licenses to provide the Customer Service Centre with access to research materials. This is a call-off from a framework agreement. The contract is for the supply of specific branded research subscriptions, indicating a tailored requirement. The place of performance is England.