Cloud migration of AIM income management system for North Tyneside Council.
Some language patterns suggest this RFP may be written for a specific incumbent vendor. Review qualification requirements and brand-specific terms carefully before committing bid resources.
North Tyneside Borough Council requires the continued provision, support, and cloud migration of its AIM income management system, including Paye.net internet payments, card payment functionality, existing system interfaces, and integration with external merchant services. The current on-premise system is hosted in the Authority's data centre, but the incumbent supplier is ending support for on-premise installations. Migration to the supplier's cloud-hosted service is required to maintain service continuity, supportability, and future resilience. This is a below-threshold procurement without competition, indicating a likely sole-source award to the incumbent supplier. The contract covers renewal, migration, and ongoing support.