Ofgem directly awards CRM support for NDRHI scheme.
Some language patterns suggest this RFP may be written for a specific incumbent vendor. Review qualification requirements and brand-specific terms carefully before committing bid resources.
Ofgem is directly awarding a contract for Vantage components and support services for the Non-Domestic Renewable Heat Incentive (NDRHI) scheme CRM system. The procurement covers continued licensing, support, and maintenance of the CRM, which delivers bespoke functionality for scheme administration. The buyer is the UK energy regulator Ofgem, serving the NDRHI scheme. The direct award suggests a sole-source or incumbent arrangement, with no competitive bidding. The contract value and duration are not specified.