Market engagement for software to replace Compass system by Dec 2027.
Chiltern Railways is conducting preliminary market engagement for a software solution to replace its Compass system, which will become unsupported by December 2027. The system covers operational event and incident logging, delay monitoring and analysis (including integration with Network Rail's TRUST system), and performance action logging and tracking. The buyer seeks to determine whether a single end-to-end solution, separate modules, or integrated specialist systems are best. The scope may include licensing, hosting, implementation, data migration, integration, testing, training, and ongoing support. The current system has 329 named users, with a significant proportion requiring read-only access. The contract value and duration are not yet determined, but the solution must be operational before December 2027.