RBKC awards 36-month Amazon Connect licence via G-Cloud 14.
The Royal Borough of Kensington and Chelsea (RBKC) has awarded a 36-month service contract to Amazon Web Services for the Amazon Connect platform licence. The contract was procured via a direct award under the G-Cloud 14 Lot 2 Framework. The scope covers the licence for the cloud-based contact centre platform. No specific requirements or qualifications are detailed beyond the framework usage.