AI voice-to-text platform for social care staff.
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The London Borough of Ealing is awarding a contract for the Magic Notes AI-powered platform, which automates administrative tasks like transcription, report generation, and data extraction for frontline staff in statutory social care services. The platform is provided exclusively by Beam Up Ltd, a leader in tech-enabled welfare services for local government. This is an award procedure without prior publication, indicating a single-source procurement. The contract likely covers a multi-year period to support social care operations.