Service design blueprints for Transport Canada's grant administration.
Transport Canada seeks a contractor to review current service designs and develop blueprints for future state designs to improve grant and contribution administration. The scope includes financial management, claim processing, incentive programs, data analytics, and business reporting. The project aims to create reusable components to reduce duplication, improve consistency, and enable scalable solutions across programs. This is a consulting and IT services engagement focused on service design and process improvement.