Luton Council seeks a regulatory services software system with automation and portals.
Luton Council is procuring a future-ready software system to serve as a 'one stop shop' for Regulatory Services, including customer portals and API integrations to automate workflows across departments. The solution aims to reduce manual burden and improve customer experience. The contract term is 4+1+1 years. Bidders must provide a product with high self-service capabilities and integration with in-house and third-party systems.